DME automation is gradually shifting from an industry (and beyond) buzzword to a thing of necessity, as demand for DME services rises along with hiring challenges. Many DMEs we serve find themselves stuck. The need to scale is demanding, but the cost and stress of hiring undermine the value of pursuing growth.
The pain is real. And so are DME automation benefits - increased efficiency, reduced human error, better compliance, and faster reimbursement cycles, to name a few.
So, if DME automation seems right for your business, where do you go next? How can YOU prepare your DME for automation implementation?
We’ll answer this crucial question below!
Preparation Starts Here
Though automation is steadily becoming an industry standard, some DME owners may remain cautions - automation is different from what was done in the past. Is it worth it? Where will it be most impactful for my DME?
DME automation solves a variety of pain points, including (but not limited to):
- Manual data entry
- Delayed claims processing
- Inventory mismanagement
- Compliance risks
Understanding YOUR business' specific goals for automation is crucial to achieve the results that will most impact your DME.
Let’s dive into what this looks like practically.
Let’s Get Practical About Preparation
Firstly, conduct a workflow audit! As mentioned, understanding where automation will be most helpful for YOUR specific workflow is important.
Generally, following these steps is an excellent place to start:
- Identify repetitive/manual processes.
- Track claim lifecycle and bottlenecks.
- Involve different departments (billing, delivery, customer service).
Prepare Your Team
- As when introducing anything new, good leaders understand that change management is critical. So, talk to your team about the oncoming DME automation implementation.
- Communicate the benefits of automation to staff, and trust us when we say that staff is often thrilled about the prospect of making rote, manual tasks more accurate and efficient.
- Identify automation champions or project leads internally. Selecting internal team members to “champion” the introduction of automation can help doubtful team members get excited for all that automation can do.
- Once the automaton has been implemented, it must be managed and maintained. Plan training sessions for new processes that emerge after automation improves your workflows.
Get Professional Help
When it comes to achieving long-term business goals, seeking professional help is often the way to go.
At DME Flow, we help DMEs of all sizes achieve their goals through strategic automation that layers on top of current DME management systems - no overhauls required.
Our team does the heavy-lifting, implementing automation over your workflow, at places of greatest impact.
And the rest, as they say, is history. In actuality, our DME automation doesn’t stop there. Reporting dashboards display actionable data, helping DMEs continue identifying ways to improve workflows.
Ultimately, the goal is to allow YOU to do more with your same great team, no hiring needed, allowing for real, profitable scaling without compromising on excellent patient care.
If you’re ready for a conversation, get in touch today! If you’re simply looking to explore further, check out our service pages or additional blogs.
Thanks for reading!
